Consumer Laws
Revive has also recognized an extensive Consumer Litigation Practice supported by a team of remarkably knowledgeable and endowed lawyers having proficiency in the crucial Consumer Law Sector. The consumer law practice has seen huge evolution with the service providers put in place to be more accountable and responsible for their commitments. Consequently, the consumers are at a front foot today with getting their complaints equalised in a time bound manner. We advise and represent individual consumers, developers, various public sector activities, corporate houses etc. with all aspects of consumer law from the District Forum(s), State Commissions, National Human Rights Commission (NHRC) National Consumer Disputes Redressal Commission (“NCDRC”) to the Hon’ble Supreme Court of India level. In addition, we also provide end to end solutions to developers and agents under RERA and assist our clients with registration as well as compliances under RERA. Our team is experienced in handling multifarious consumer litigation on pan India level. We are known for our skills in drafting pleadings, and doing appearances successfully defending interests of our clients. We also provide solicitor services to our clients in engaging and briefing various senior advocates. In the past few years, the Firm’s active consumer practice has made the Firm, a leading law Firm for consumers across India. The Firm is widely familiar as a pioneer in the field of consumer litigation on behalf of groups/associations of home buyers/ public sector undertakings etc. on pan India level.
Key services provided
• Preparation and review of consumer agreements including advise on unfair contracts & unfair trade practices
• Dispute analysis and opinion on likely outcome
• Defense and lawsuits over consumer damages disputes
• Legal advice on all consumer protection issues including product liability issues
• Warranty claims
• E-commerce, which has now been included within the ambit of Consumer Protection Act
• Advise on false or misleading advertisements
• Settlement of disputes by way of mediation in case there is a possibility of settlement at the stage of admission of complaint or at any later stage, if acceptable to both parties
• Complete litigation related documentation support
• Appearance before the relevant Consumer Disputes Redressal Forums.
The Firm’s consumer law practice is an extension of its well-respected values. While the Firm advises international clients with their consumer law exposure in India (including handling high value appellate cases), the firm has also emerged as a strong first instance & appellate consumer litigation practice with the judgment of the National Consumer Dispute Redressal Commission (“NCDRC”) in the “Kalypso Court” case. The judgement which was widely reported in the print and visual media is regarded as a game changer in the real estate market and seen as the ignitor of the present nation-wide campaign by home buyers. In the past three years, the Firm has represented over 5000 homebuyers in over a hundred consumer complaints making the Firm, a leading law Firm for consumers across India as well. The Firm is widely identified as a leader in the field of multi-party litigations on behalf of groups/associations of home buyers across the nation.